Read the latest Covid 19 update.

April 12, 2024

Dear Residents, Family Members, Staff and Visitors,

In an effort to keep everyone up to date with our Covid-19 status, we need to inform you that two individuals connected to our center tested positive this week. A staff member tested positive during the middle of a shift this week, after developing symptoms that were not present at the start of the shift. This staff member will be off of the schedule until cleared to return per facility guidelines.

The second individual is a resident admitted to our center for sub-acute rehabilitation. This individual will be monitored closely and cared for while in isolation. Given the timing of these two cases and additional circumstances, it is apparent that they are not connected to each other. Regardless testing of other residents and staff, possibly exposed to Covid-19 through these two cases, will continue for the next several days.

Our center will continue with Covid-19 guidelines that are presently in place. Masks must continue to be worn in all areas of the building. Frequent hand sanitizing is recommended as is social distancing when possible. Frequent testing is suggested and the center continues to be able to assist with test kits or testing onsite if needed. Please advise our staff if you need assistance with tests.

We are aware that some Covid-19 guidelines for the general population have been modified by the Maryland Department of Health(MDH). Please note as a healthcare facility, those recent changes do not apply to our center. Our residents remain extremely vulnerable to viruses and we wish to keep all of them and our staff as safe as possible. We wish to remind all visitors to please refrain from visiting if you have cold/flu like symptoms. We strongly recommend that you complete testing for Covid-19 and Influenza if you are experiencing those symptoms. As always, we strongly suggest that everyone become up to date with all vaccinations including those for Covid-19, RSV and Influenza.

Thank you for supporting our center as we continue to handle the challenges that Covid-19 presents.

Sincerely,


Ed Walter,
Administrator

Citizens Care

Why Citizens?

Just Ask our Families

According to a recent report from the Maryland Health Care Commission (MHCC), families or representatives of our patients surveyed said they would recommend Citizens Care and Rehabilitation Center to someone looking for a comprehensive care facility.*

Citizens Care also offers residents a wide variety of on- and off-campus daily activities to stimulate the mind, body and spirit.

At Citizens Care, we treat every resident as if he or she were part of our own family. This genuine caring and compassion for our guests is what sets us apart. 

Services You Need

  • 24-hour skilled nursing care provided by our caring staff of geriatric professionals 
  • 5-30 day respite services designed to allow caregivers to take a break from their daily responsibilities, knowing their loved one is receiving quality care in a comfortable setting
  • Hospice care from qualified and compassionate professionals who can assist in developing a personalized program that combines medical, emotional and spiritual support 
  • Short- and long-term rehabilitation services including physical, speech and occupational therapy
  • Telephone Assurance Program (TAP), a free service offered to those who live on their own and want the peace of mind of knowing that someone is checking on them daily.
  • Secure dementia unit staffed by professionals trained in responding to the specific needs of this group of residents
  • Delicious and nutritious meals provided by our dietary staff

Amenities You’ll Love

  • Clean, bright and spacious private and semi-private rooms for up to 184 residents
  • Beautifully-landscaped, enclosed courtyard with raised flower beds
  • On-site barber and salon services
  • Visitors’ cafeteria
  • Ample parking in rear of building
  • On-site pharmacy
  • Full in-house activity schedule including arts and crafts, music, games, Gourmet Galley, bingo, bowling, exercise classes, drum circle, and restaurant style dining for residents
  • Opportunities to socialize with families including Mother’s Day Tea, Thanksgiving and Christmas
  • Weekly worship services’
  • Frequent shopping, dining and entertainment outings including Longwood Gardens, shopping at Harford and Christiana Malls and trips to the Herr’s potato chip factory
  • Visits from the Silver Reader and Pets on Wheels

People You’ll Never Forget!

  • Excellent nursing staff to resident ratio thanks to a dedicated staff of 260 employees
  • Highly-skilled medical professionals
  • Caring and compassionate caregivers
  • Enthusiastic volunteers who serve as activity assistants, meal buddies and more
  • Other residents sure to become not just neighbors, but friends

*2014 Maryland Nursing Facility Family Survey. All comprehensive care facilities in the state are required to complete the survey. View the latest data at www.mhcc.maryland.gov.

"Those nurses and assistants are so incredible. Please let them know how much we appreciate them!"

Susan P

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Citizens Care Center

415 S. Market Street
Havre de Grace, MD 21078

410-939-5500 phone
410-939-3471 fax
1-800-735-2258 TDD

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Why Citizens?

CARE is at the heart of everything we do at Citizens and we believe in doing it better than anyone. Why? Because you and your family deserve nothing less!

© 2023 Citizens Care – A non-profit organization.