Read the latest Covid 19 update.

January 2, 2025

Hello Residents, Family Members, Staff and Visitors,

This is a brief update and follow up to our last Covid-19 update, dated December 31, 2024. Today a staff member tested positive for Covid-19 after developing symptoms. This staff member will remain off the schedule for at least seven days from the date of their positive test. They are encouraged to follow the CDC guidelines for healthcare staff and practice isolation for at least seven days. After this period of time, they can return to work upon having a negative test for Covid-19.

Per facility guidelines, this positive case requires us to reassess our resident and staff testing schedule for the remainder of this week. This staff member does not provide direct care and hasn’t been in the facility for the last 48 hours. Additional tests will be completed based upon potential exposure to this individual and if any more positive cases are identified, we will provide an update.

Please don’t forget to order your own test kits for use at home, per our last communication at https://covidtests.gov. Also please remember to wear a mask inside of our center at all times. We also provide plenty of hand sanitizer for everyone to use before, during and after each visit to the building. In the event a visitor to our building tests positive within five days of visiting a resident, please contact either myself or a nursing administration staff member so that proper precautions and testing can be put in place for your resident.

Please let our staff know if you have any questions concerning our guidelines or Covid-19 in general.

Sincerely,


Ed Walter,
Administrator

Services

A Complete Range of On-Site Services

Citizens Care offers services to our residents designed to make each day a positive and healthful one.

The Nursing Department of Citizens Care & Rehabilitation Center provides 24-hour nursing care to its residents through the capable and caring hands of our highly-trained staff. Working hand-in-hand with residents, families and other departments, the nursing staff develops and monitors a plan of care for each resident.
  • Certified Director of Nursing
  • Registered Nurses
  • Licensed Practical Nurses
  • Geriatric Nursing Assistants
  • Certified Medical Director
Working hand-in-hand with residents, families, and other departments including Food Service, Activities and Social Services, the nursing staff develops a plan of care for each resident. Our residents are monitored 24 hours a day for any change in their condition and their care plan is adjusted accordingly, keeping families abreast of any changes. Because we understand the critical role of our nursing staff in your life, Citizens strongly supports the ongoing development and training for these vital positions. We offer extensive training programs and continuing education opportunities for our nursing staff.

A full-service rehabilitation center, RiverWalk Rehabilitation offers sub-acute and rehabilitation services designed to ensure a smooth transition home after an injury or illness as well as ongoing support for Citizens Care residents. RiverWalk features semi-private rooms, a dedicated entrance and reception desk and plenty of convenient parking. Our licensed professional therapists will work with you to develop a personalized rehabilitation plan that could include any of the services below, all of which are provided in-house:

  • Physical, speech and occupational therapy
  • Orthopedic care
  • Post-stroke therapy services
  • Antibiotic therapy
  • IV infusion
  • Ostomy management
  • Pain management
  • Wound care

We work to meet the nutritional and therapeutic needs of our residents while taking individual preferences into careful consideration.

Delicious and nutritious meals follow the recommendations of the Maryland Department of Health and Mental Hygiene’s “Diet Manual for Long Term Care Patients” and meet all local, state and federal guidelines

The Dietary Department Staff includes:

  • The Dietary Director is a member of the Association of Nutrition & Food Service Professionals
  • The Dietitians are members of the Academy of Nutrition & Dietetics
  • A full-time in-house baker, trained cooks, and dietary aides

Citizens Care & Rehabilitation Center has a full-service beauty salon and barber shop on the premises. Under the direction of a licensed beautician, our salon keeps residents looking and feeling great.

The full service beauty salon and barber shop at Citizens Care offers a variety of services designed to keep our residents looking and feeling good, including:

  • Shampoos
  • Sets
  • Permanents
  • Haircuts
  • Manicures
  • Special requests are also welcomed.

A Daily Call to Make Sure You’re OK

Do you live alone? Are you recuperating from a hospital stay or rehab? Do you want to feel secure that someone is checking on you each day? If you answered yes to any of these questions, consider Citizens’ Telephone Assurance Program (TAP), a free service offered to those who live on their own and want the peace of mind of knowing that someone is checking on them daily. All information is kept strictly confidential.

When you register, you will provide the program coordinator with a medical history and an emergency contact.

Your emergency contact must agree to participate in our “Good Neighbor” program, which requires checking on you if our TAP volunteer is unable to contact you by phone and making a return call to the TAP volunteer.

State, county and local police agencies also participate in the program as an emergency backup in the event the participant and the good neighbor cannot be reached. The officer will make a check on the residence and call the volunteer with any information.

For additional information, please call Janet McDonald at 410-942-2112.

While many families take great pride in caring for their loved ones at home, the physical, emotional and financial consequences can be overwhelming.

Respite care provides short-term, temporary nursing care in a home-like setting to family members for whom you typically provide care.

You receive the peace of mind that comes from knowing your family member is being cared for 24 hours a day by a dedicated staff of medical professionals. And research has shown that providing respite care can have a positive effect on the health of the caregiver.

The Citizens Care Respite Care Program includes:

  • Social and recreational activities
  • Balanced, therapeutic meals, snacks and diet education
  • Activities including arts and crafts, live entertainment and day trips
  • Religious services

Guided by a philosophy of compassion and dignity, our hospice approach centers on a dedicated team of healthcare professionals and volunteers who provide ongoing support for both patient and family in familiar surroundings.

This care is provided in the belief that by helping the patient and loved ones accept death as a natural part of life, a measure of peace can be restored to the process of dying. By alleviating the patient’s pain and fear, hospice care fosters the spiritual strength to live, as fully as possible, all the days of one’s life.

"I appreciate all of you and thank you for working with me to make me stronger! I’ve learned more about my disease & how to better live with it."

Dorothy T

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