Read the latest Covid 19 update.

August 18, 2025

Dear Residents, Responsible Parties, Visitors and Staff Members, Unfortunately, I must share that within the last 24 hours we have had one resident and one staff member test positive for Covid-19. The resident is from one of our long -term care units and the staff member works on the same unit. Upon developing symptoms, both completed a Covid-19 test and the results for both were positive. Our resident has been placed on isolation and will be cared for following guidelines from the CDC, as well as our facility infection prevention policies. Our staff member has been removed from the schedule and will also follow CDC guideline before returning to work.

They must also test negative for Covid prior to returning to work. As a result of these positive cases, members of our nursing administration team completed Covid-19 testing for residents and staff who were potentially exposed. No additional positive cases have been identified following these tests. We will continue to test staff and residents this week in an effort to prevent this virus from spreading. We will communicate the results of those tests and update you accordingly with any changes to our Covid-19 guidelines.

With two positive cases, our center is in Outbreak status. Because both cases were from our Bay Lane unit, residents, visitors and staff on this unit must wear a mask. However, we strongly recommend that all individuals consider wearing a mask inside the facility. Also, we recommend everyone frequently sanitize their hands, practice social distancing as much as possible and consider testing before and after any time spent in the center. As always, please do not enter the building if you are symptomatic and/or not feeling well. We can provide test kits, if necessary, please advise our security desk. We will also modify activities for our residents.

It is also appropriate at this time to advise everyone that we have a Covid vaccination clinic scheduled for September 23rd and September 30th. Residents and staff who are not up to date with their vaccine are encouraged to sign up for this clinic. Please contact our Nursing Administration team at extension 2100 to be included in the clinic. Vaccination is still the strongest defense against Covid-19.

Thank you for your cooperation and assistance as we attempt to keep our residents and staff members safe. Please do not hesitate to contact us in the event you have questions concerning our policies and procedures for Covid-19.

Sincerely,


Ed Walter,
Administrator

About Us

Compassionate Care and Rehabilitation

Citizens Care is a comprehensive health care facility in beautiful, historic Havre de Grace overlooking the Susquehanna River. This modern facility can house up to 184 residents in spacious private or semi-private rooms that are clean, bright and cheerful, truly offering them the comforts of home.

Citizens Care is staffed with caring, experienced professionals and provides residents with round-the-clock skilled nursing care and a fully-equipped therapy department offering physical, speech and occupational therapy.

Citizens Care also offers residents a wide variety of on- and off-campus daily activities to stimulate the mind, body and spirit.

About Citizens Care

For more than 40 years, Citizens Care has been committed to providing every resident with love, respect and the best personal care possible. At CCRC, CARE is at the heart of everything we do:

  • Create a home-like atmosphere
  • Add hope and purpose everywhere
  • Reach always for the better way
  • Elevate dignity by what we do and say
"From the Carrick family, we would like to say thank you. Mom was taken care of by very special people."

Carrick Family

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